🕒Open to the trade and public: Mon-Thu: 8:00 AM to 4:00 PM, Fri: 8:00 AM to 3:00 PM

Essential services worker in a white coat making a heart shape with her hands

Essential Services Program

We’re proud to support Australia’s essential services workers. Eligible members receive 7% off products storewide and delivery.

This program is open to healthcare workers, emergency services, teachers, and other essential staff.

Who Can Apply

  • Healthcare professionals (AHPRA-registered)
  • Paramedics, firefighters, police, and SES members
  • Teachers and educators, including TAFE and early childhood (public & private)
  • Defence personnel and emergency services workers
  • Aged care and disability support workers under NDIS

What You’ll Need

  • A valid ID or member card
  • Work email or employer name
  • A few basic details for verification

By applying, you confirm the information provided is accurate and agree to use your discount for personal or workplace purposes only. Discounts are non-transferable and subject to periodic verification.

Uploaded documents are securely stored and deleted after verification in accordance with our Privacy Policy

Childcare worker teaches a child with plywood letters.

What Happens Next

  • Submit your application using the form above.
  • Our team will review your proof within 1–2 business days.
  • Once approved, your customer account will be tagged for automatic discounts at checkout.
  • You’ll receive a confirmation email when your discount is active.

Ready to Apply? Drop us an email!

Frequently Asked Questions

Can I share my discount with family?

No. The Essential Services discount is non-transferable and intended for personal use by the verified account holder only. Each customer must apply individually to receive their own discount.

How long does verification take?

Most applications are reviewed within 1–2 business days. You’ll receive an email once your account is approved and your discount is active. During busy periods, it may take slightly longer, but we aim to process all applications promptly.

What happens if my ID expires?

If your ID or registration expires, we may contact you to update your details. Continued eligibility requires current and valid proof of occupation, so make sure your information is up to date to avoid interruption of your discount.

Can businesses apply on behalf of staff?

No. Each individual staff member must apply and be verified separately. This ensures the discount is applied correctly and securely to personal customer accounts.